Hawaiian Insurance and Guaranty Company, Limited ("HIG")

The Power to make it right.

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Customer advocacy, not home office bureaucracy.

Insurance from a different perspective.

We started by rethinking the traditional insurance industry model and eliminating the Home Office. Then we empowered our agents to provide a level of customer service not found at other insurance companies—customer advocacy, we call it. The result is an approach to auto and home insurance that is low cost and local.

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Become a HIG Agent

Empowered agents are effective agents. So we make sure every Hawaiian Insurance and Guaranty Company, Limited ("HIG") agent is given the authority and responsibility to be a true customer advocate.

Micro-Insurance Company (MIC) model - Our unique approach empowers the agent, not the home office

Entrepreneurial - We embrace the spirit of the agent, fostering the growth of local markets

Accountability - Agents own their role in ensuring customer satisfaction

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Customer information

We keep costs low and customer service high by eliminating waste at the corporate office and placing our focus on building great customer relationships.

Low Cost and Local - We eliminate the waste of the home office, focusing instead on the customer experience

Customer Advocacy - The fundamental premise of how we do business

Convenience - Multiple customer communication channels, quick claims processing and policy issuance

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